Horeca people are the heroes of this time, sacrifice a lot more than you think to bring you great moments and always do their best. Sometimes things go wrong, but be honest; there is probably a lot more going wrong in your own work, not to mention your household. Where you complain about the heat at home, a cook just continues at 50 degrees, now you again!
Shall we make the following arrangements with you?
- Catering people are also people, infinitely nicer, nicer and often more handsome than ordinary people, but they also sometimes make mistakes. If you can't stand that and get very angry about it, and think you are free to scold and yell very loudly, then it might be better to look for a flawless environment. Maybe a five star hotel in Paris is an option for you? Or are you missing a budget?
Tip or compliment!
- If you see someone working who makes it easy for you, takes good care of you and really spoils you, enjoy it. Let the employee know that you appreciate his or her efforts with a good tip or a sincere compliment. Good service gives a wonderful feeling and is not always obvious. Especially not when you consider that you prefer to be in the ring for a dime, and you can guess three times who feels that thrift in the wallet?!
- This may be your first time to this restaurant, but your waiter or waitress works here and is familiar with the area. Although you may have the impression that you know things better and are more knowledgeable about them, the chances are slim. It is always advisable to rely on the employee's specific knowledge regarding this restaurant.
Do not order tap water as an aperitif!
- If you want a catering business to work with mature people who are well paid and do not have to work too many hours, if you want the business to be well maintained, the products that are used are selected and prepared with care, and the entrepreneur If you can also earn something, don't ask for a glass of tap water that you don't want to pay for as an aperitif. Also, do you occasionally remember that we were closed for a few months?
- Horeca people understand their profession under the most difficult circumstances. However, you don't have to continuously test that skill by taking glasses from plateaus, putting them right on top of them, stacking plates and handing them over, or handling plates that are too hot and then letting them go screaming. It is also good practice in a restaurant to sit more or less motionless when a course or drink is presented. Your swinging arms would be a needless hindrance.
Experience is in the unknown
- Before you choose the carpaccio, the steak and the crème brûlée from the menu, ask yourself which dishes you have not already eaten a hundred times. Consider taking something you don't know. You will notice that it enhances and makes your catering experience more pleasant. 'Experience' is in the unknown, not in what you already know.
- When you park your rollator, suitcase and/or buggy in a catering establishment, would you like to ask yourself for a moment whether the other guests and whether the employees have a free passage? The same applies to the space that your chair takes up when you put it in the relax position.
- If you want to smoke a cigarette between courses, you will unfortunately be directed outside. Would you be so kind as to plan your smoking breaks in consultation with the service, so they will ensure that you can enjoy your meal hot.
A Drink on the House? NO!
- Hospitality staff create a festive atmosphere in a restaurant. They are aware that many people who come there share a festive moment and they will do everything to make you feel comfortable. If you're wondering if they can also 'just give you a drink on the house' then the answer to your rude question is NO!
- Hospitality professionals are known for their sense of humor. Guests are therefore free to respond to this. It may be good for you to know that hundreds of people a week eat in a restaurant who have already worn the joker in similar situations. Unless you don't mind being 'Squirt Eleven', you might want to consider the foregoing before using your thigh slapper.
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